How we work
Our process, from first call to final install.
A great result is not just a good shutter. It is measured, manufactured, installed, and serviced by people who are accountable to you.
Here is exactly how it works with us - no pressure, and no surprises.
Free | No obligation | No pressure. You decide on your own timeline.
Five simple steps.
You always know where you are in the process, and you decide on your own timeline.
- 1
Free in-home consultation
A background-checked employee designer comes to your home, learns what you want, measures your windows, and shows you real samples.
- 2
Clear pricing and design
You get transparent pricing at the appointment, built around your windows, your style, and a budget you are comfortable with.
- 3
Custom manufacturing
Your shutters are built to your exact measurements and specifications for your home.
- 4
Professional installation
Our own trained, employee installers install your shutters - the people who promised the result are the people who deliver it.
- 5
Service and warranty
If you ever need us, you call us, and our own team handles it - backed by our Everything's Covered Guarantee on Sanctuary.
From our Google reviews.
“Perry's experience, insights, personality and guidance were priceless when working with a sales person. Never felt a sales pitch ...truly a consultation!! Laura and Perry are the Hallmark of professionals in their field!”
Ready to start? It begins with a free consultation.
Pick a time that works for you. We confirm who is coming, bring real samples, measure your windows, and give you an honest price.